Purchasing Nova Launcher Prime is a one time purchase as long as you use the same email address on any device that you used to purchase the app with originally.
You first need to enable the Labs section within Nova Settings. To do so, go to Nova Settings and then hold the Volume Down button and a new section called Labs will appear.
Once you have the Labs section enabled, then you can go to Nova Settings -> Labs and enable the Allow Weather In Search Bar setting.
To restore your app drawer icon simply long press and hold on a blank space on the homescreen and then select Widgets -> Nova Actions -> App Drawer and that will add the app drawer icon back to your homescreen.
Currently you can't do this within Nova Launcher. The app drawer is sorted alphabetically for both icons and folders.
Try disabling Night Mode for the app drawer and then try changing the app drawer icon at that time.
Unfortunately that's not something you can do at this time within Nova Launcher.
Yes. For us to be able to transfer your account, we need a couple of pieces of information from you first. We will need the Google Play Store receipt that was emailed to you when you purchased the app. You can often find that information at Google Wallet if you have that setup. But we will need a copy of that receipt first and foremost.
The second thing we will need from you is the exact email address of the new account that you are transferring to. We need this to give you a promo code that you will use in the Google Play Store with the new email address to purchase the app for free.
You can do any and all translation stuff for Nova Launcher here: Crowdin Translation
Simply email us using the Contact Support button within Nova Settings to send us a feature requests. All feature requests are kept internally and not visible to the public at this time for various reasons.
If you're not on Android 7.1 you won't see all app shortcuts due to API limitations and due to those API restrictions this feature can't be backported to versions of Android that are older than 5.1.
A simple restart of Nova Launcher from within Nova Settings will fix this issue for you.
Go to your phone Settings -> About Phone and then click on Build Number 7 - 10 times until it tells you that are a Developer. Then go back one screen and then click on Developer Options and enable USB Debugging and then enable Bug Report Shortcut.
Once you experience the crash on your phone, hold down the power button and select the option to Take A Bug Report and then send it to us so we can take a look.
Or you can try this one, but likely you won't be able to do it.
Whenever you experience your next crash, can you perform the following steps to send us a bug report please.
Nova Settings -> Long-press volume down for Labs -> Debug -> Show Device Info -> Email, which includes a bunch of debug info including the last crash report.
Once we get that report then let us know that you've sent it by replying to this email and we will take a look at it and try and see what's going on.
Unfortunately we are aware of this issue as it's due to a bug that Google introduced in Marshmallow. As of this time there is no fix for this within 6.0.x, but there is a fix for this in both Android Nougat 7.0 or if you're running Nova Launcher 4.2.0 and you are rooted. If you're not rooted, then we suggest you try to upgrade your device to Android 7.0 if possible.
If your device supports the double-tap to turn the screen off, then you can do this within Nova Launcher by double tapping on the notification bar at the top of the screen. You can also set a gesture to accomplish this.
Unfortunately due to API restrictions we don't have the ability to allow you to double-tap to turn the screen on within Nova Launcher. That's all done via your device itself.
Your device has to be rooted and running a custom ROM to be able to achieve those things. That's not something Nova Launcher can do.
To enable the Labs section, go to Nova Settings and then hold the Volume Down button until Labs appears right below Backup & Import Settings.
Yes. Both apps have to be installed as Nova Launcher Prime will allow you to access and use all of the Prime features within Nova Launcher itself.
No. This currently isn't a feature/option within Nova Launcher at this time.
Due to API restrictions set forth by Google, you have to be using Android 7.0 or higher to accomplish this with the latest version of Nova Launcher.
Simply change your system font and/or screen DPI as this is an issue with the font you're using.
Nova Launcher nor Nova Launcher Prime has ads of any kind. If you're seeing ads, then you need to figure out what app exactly is causing them and either remove that app or contact their developer directly.
To create folders within the app drawer go to: Nova Settings -> App & Widget Drawers -> Drawer Groups -> Folders
To create a folder on the desktop, simply drag one icon on top of another or you can also drag the folders from within the app drawer directly to the desktop.
For us to provide a refund, we will need proof of purchase for the app, such as the receipt from the Google Play Store that should have been emailed to you when you purchased the app. You can possibly get the needed information from Google Wallet as ultimately we need the Transaction ID# or GPA#.
Once we have that, then we can see about refunding the purchase price but please note that the license will be invalidated immediately so you will no longer be able to use the Nova Prime features once the refund is processed on our end.
You can contact support by either sending a direct email to customer support or via our preferred method by going to Nova Settings -> Contact Support within the app itself.